FAQS

What is your return policy?

  • PoppinGlosses INC does NOT accept returns. All sales are Final.

What If I put the wrong address?

  • If you put the wrong address contact us ASAP at poppinglosses.inc@gmail.com via email, iMessage or just fill out a contact form. If you don't contact us and we shipped your order you won't be getting your money back.

Why did my order get cancelled?

  •  When you are placing an order you must provide an email if you don't your order will be cancelled. 

 When will my order ship out?

  • Processing days are 3-5 days. So if you order Wednesday your processing days will start Thursday. This doesn’t mean it will take that long but I want make sure I’m providing high quality products.

How do I track my order?

  • Once I make your shipping label you will get a email with a tracking number. Since my printer isn’t working right now I’ll have to hand write the labels so I’ll send you a email if you provided one. If not I’ll send you a text with the information.

What if I never received my items?

  • We are not responsible for lost or stolen packages after it leaves us. It is up to the customer to file a claim with the delivery carrier (USPS,UPS, FEDEX ETC).